When Creighton University's Heider College of Business needed a tech solution that identifies at-risk students and maximizes engagement, the Dean looked to Suitable.
By incentivizing engagement and utilizing Suitable's unique gamification features, CU's Heider Mindset Achievement Portfolio (H-MAP) has been bridging the gap between curricular and co-curricular involvement on campus.
Learn how the H-MAP team is achieving an 82% engagement rate, using 6 core 'mindsets' to create career-ready graduates and how they’re using Suitable to identify at-risk students and intervene earlier.
Creighton University is located in Omaha, NE. Creighton was founded in 1878 and is 1 of 27 Catholic, Jesuit colleges and universities in the USA.
Creighton University has approximately 8,750 students, with 1,150 undergraduates enrolled in the Heider College of Business. Heider College of Business holds AACSB accreditation for both Business and Accounting and carries an impressive 99%+ career outcomes rate for 8 of the past 9 years.
U.S. News & World Report has ranked Creighton University among the top third National Universities for 2022.
Other accolades include:
Before Suitable, co-curricular programs in the Heider College of Business used Canvas, the University’s Learning Management System (LMS), to track students’ portfolios and progress.
Student engagement relied heavily on email communication and events were tracked through Handshake using a card swipe check-in process. Sometimes attendance data was even recorded on paper or not tracked at all.
In addition to inefficient engagement tracking, the HCB struggled with limitations from the Career Center perspective as well, such as:
There were no gamification elements, no incentives and no mobile-first accessibility to get students to engage consistently. Data was difficult to pull and tedious to analyze. As the Heider College of Business remodeled its curriculum and strived for more flexibility in the student journey, it was clear they needed a more personalized, mobile-first solution.
The Dean of the Heider College of Business, Dr. Anthony Hendrickson, learned of Suitable in Summer 2018.
The Heider College of Business remodeled its curriculum, following the trends they were seeing from other flagship universities, the actions of Fortune 500 companies and Henry Mintzberg’s 2005 book ‘Managers, Not MBAs’.
Six Mindsets - Action, Analytical, Collaborative, Cross-Cultural, Reflective, and Service - emerged that would equip new Creighton graduates with the necessary skills for professional success. When combined, these six mindsets tell the story of Heider’s mission: The Heider College of Business educates strong thinkers (the analytical mindset) who appreciate diverse perspectives (the cross-cultural mindset) and can work well with others (the collaborative mindset) to adapt and improve (the action mindset) for good (the service mindset) with intention (the reflective mindset).
In the Business School, 82% of students are actively using H-MAP to complete activities, fulfill career-readiness milestones and earn badges.
Students are also preparing for life after graduation through The Career Portfolio Program, a 4-year career development program required for all Heider College of Business students. These badges are earned through attending workshops, networking events with employers and business professionals and 1-on-1 interactions with the Career Center. This program within H-MAP was designed to help students reach their career goals, enhance their professionalism and transition successfully into the workplace.
Not only has engagement skyrocketed, but the administration has greater visibility into the progress of their students.
Suitable is helping the H-MAP team support student retention efforts, lightening the load for administration and giving students real-time access to tools and strategies that will set them up for success at Creighton and beyond.
As far as future goals go, the H-MAP team is planning an overhaul of their badge strategy.
With a focus on cutting “cluttered” content and streamlining achievement and badge completion, the team’s new ‘lane strategy’ answers the question: where do our mindsets fit within the greater picture?
The team at Heider is currently finalizing their four-year budget, incentive structure, Single-Sign-On integration and data feed.
The H-MAP team is planning to shift the focus Career Center to Heider College of Business ownership and create a strategic plan to incorporate all curricular/co-curricular activities in one place.
They’re also adding one final co-curricular program (Dean’s Honor Roll for Social Responsibility)
And working on sustainable processes for adding activities, grading, incentives, etc.
The H-MAP team is looking to go “all in” on faculty adoption now that all 4 grade levels are on Suitable and expand use of the app.